Refund policy

 Effective Date:  4/24/2026

At Sellusta Delluxe, we’re committed to customer satisfaction. If you're not happy with your purchase, we’ll do our best to make it right.

1. Refund Eligibility
- Refunds are available for items that arrive damaged, defective, or significantly different from the description.
- Requests must be submitted within 7 days of delivery.
- To qualify, customers must provide clear photos of the issue and proof of purchase.

2. Non-Refundable Items
- Items marked as “Final Sale” or “Clearance” are not eligible for refunds.
- We do not offer refunds for delays caused by customs, courier issues, or incorrect shipping details or choosing wrong items without proper checking your cart  provided by the customer.

3. Cancellation Policy
- Orders can be cancel
: Sellusta Delluxe – Shipping Policy

Effective Date: [05/04/26]

At Sellusta Delluxe, we aim to deliver your order safely and on time. Below is a breakdown of our shipping process and expectations.

1. Order Processing Time
- Orders are processed within 2–5 business days after payment confirmation.
- You will receive a tracking update once your order has been dispatched.

2. Estimated Delivery Time
- Delivery typically takes 10–15 business days, depending on your location and the supplier’s shipping method.
- Please note that delivery times may vary due to customs clearance, courier delays, or high-demand periods.

3. Shipping Locations
- We ship to most regions globally. If your location is not supported, you will be notified during checkout.

4. Shipping Fees
- Shipping costs are calculated at checkout based on your location and the product weight.
- Occasionally, we offer free shipping promotions—these will be clearly stated on the product page.

5. Tracking Information
- Once your order is shipped, you’ll receive a tracking number via email.
- You can monitor your shipment status through our tracking portal or the courier’s website.

6. Delivery Issues
- If your order is delayed beyond the estimated timeframe, please contact us at [your support email].
- We will investigate and provide updates or offer a resolution where applicable.